I’m usually not all that busy, at least in terms of items on my schedule. I have infinite things that I could do, but very few of them have to happen at specific times or on specific days.

If I do have a commitment, though, I will be there exactly on time. An exceptional situation might cause me to be a couple minutes late. Of all of the coaching calls I’ve done, for example, I’d estimate that I call on the exact minute promised around 99% of the time.

There are a number of reasons why this is the best way to be, even for unimportant meetings. If I tell an oil change place I’ll be there at 10:30, I will be there at 10:30. In fact, many of the reasons for doing this have nothing to do with the other party.

The first reason I do this is, in

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