When most people think about Avios, they think about reward seat redemption rates, business class flights, and the satisfaction of “getting a deal”. They certainly don’t think about flight cancellation compensation. But, in my opinion, one of the most powerful — and least discussed — features of the entire ecosystem is not how you book reward flights, but how easily and cheaply you can undo them.

For a fixed fee of £35 per person, British Airways Club members can cancel Avios reward flights and receive their Avios and associated taxes back. On the surface, this appears to be a simple administrative policy. But in reality, it creates a level of flexibility that is increasingly rare in modern air travel — and in some cases, more valuable than the redemption itself. 

Here’s why I think the £35 British Airways reward seat cancellation fee should not be seen as a

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