I have been doing this since 1999.

Twenty-five years. The telephone calls at two in the morning. The villa owner who said no, and then said yes. The yacht that needed a crew change forty-eight hours before departure. The table at the restaurant that had been fully booked for six weeks until it was not. I have lived inside these problems long enough to know that they are not problems at all. They are simply the work.

My name is Tolis Voutsas. Some years ago I founded Concierge Unique, a private luxury concierge service operating from Mykonos and Athens. We have been at it, without interruption, for a quarter of a century. We have never taken out an advertisement. We have never required one.

What people get wrong about the word concierge

The word has been stretched until it covers almost nothing. You

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